Frequently Asked Questions

An infinity dress is a versatile floating dress with two straps that can be wrapped and twisted in different ways, to create different looks and to suit all different body shapes and sizes. The dress can be worn again and again too numerous events in different styles.

Whether you're hoping to curate a sophisticated look for a formal event or something a little more relaxed for a night out, infinity dress is a beautiful option.

Our infinity dress is able to fit a wide range of sizes due to the elastic waistband;

One size fits (US 0-18, AU/ UK/ NA 4-22, Italy 38-54, France 34-50, Germany 32-48, S-M-L S~2XL): waist circumference from 26"~43" Maximum stretchiness.

Plus size fits (US 18-24, AU/ UK/ NA 20-28, Italy 52-60, France 48-56, Germany 46-54, S-M-L XL~4XL): waist circumference from 32"~46" Maximum stretchiness.

Tips: Velvet Infinity Dress One Size fits US 0-14; Plus Size fits US14-18

The length of the dress depends on where the waistband is worn. For shorter ladies you can wear it higher up nearer to the bust and for taller ladies you can wear it at your natural waist.

Our infinity dresses are made from our 4-WAY STRETCH™ fabric, a premium knit blend. Its four way stretch makes it the ultimate in comfort and always flattering with its soft drape. Our 4-WAY STRETCH™ Signature Fabric is both practical and elegant, breathable, non-clingy, wrinkle resistant, and machine washable.

Our infinity dress and Bandeau are made raw edge and can be easily tailored to your ideal length, with no special machine hemming required — just a straight cut.

*Available in 2 standard length short 25 inches and Long 43 inches.

You can adjust the wrap way of the straps to create more than 72 different styles: backless, sleeves, one-shoulder, halter neck, strapless and more!
72Styles infinity dress tutorialswill help you create so many different styles, it'll look like you've got a bottomless wardrobe.

All our infinity dresses are maternity friendly. The adjustable straps can be worn above the baby bump for an elegant empire waist and the construction of the skirt and flexible sizing allows for your baby bump to grow. Our customers have worn infinity dresses before, during and after pregnancy (our dresses are also nursing-friendly).

You can wear a bra under an infinity dress. The type of bra you wear may have to change, depending on how you choose to style the dress so that you can hide the straps. For example, if you wear the infinity dress strapless, you may choose to wear a strapless bra.

Our infinity dresses match a tube top/ bandeau for you. The bandeau top is a tube top that's the perfect solution to making you comfortable.

We support color custom service. please email hello@infinitydress.com.au and we’ll send you custom color swatches to choose from. Please include the following information in your inquiry email:

*Color Name：_________

*Color Picture：1~3 pics or color reference of us

*Quantity：_________

*Event Date：_________

*Dress Size: One size Knee, One Size Floor, PLUS Size Floor ( please refer the size chart on our website )

Our dresses have the added benefit of being wrinkle-resistant! However, if a dress is stored for an extended period of time, slight wrinkles may appear. Fear not, we've got a simple solution! We recommend using a steamer or during a shower, hanging your convertible dress on a pant hanger in the bathroom. The steam will help the dress lose its wrinkles and become party-ready for another night out!

You can hand wash it using cold water or machine wash in cold water using a netted bag. Hang and dry it naturally, do not throw it into the dryer.

We have warehouses in the New York and Guang Dong, which are shipped according to the location of the buyer. If the dress were not in stock, we will also transfer them from warehouses in other countries. But the shipping cost and the time are the same.

We ship to any country, worldwide. Standard shipping takes 8-12 business days to arrive and Expedited shipping takes 5-8 business days to arrive.

Tips: Expedited shipping is available in US, UK, Germany, France, Italy, Spain, Netherlands, Austria, Poland

International customers are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country.

Additional charges for customs clearance must be borne by the recipient;

We have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; kindly contact your local customs office for further information.

For up to date shipping fees, please go  here.

Please note shipping rates are calculated based on your location & order, and exact rates will be calculated at checkout please.

Your package can be tracked using the tracking number in your shipping confirmation email. Please refer to Shipping & Delivery for information on shipping timelines and the shipping carriers infinitydress.com uses for your orders. Or kindly contact us at email:  hello@infinitydress.com  and we will help you check your parcel status and get back to you asap.

Please contact our Customer Care department if you would like to cancel your order.

If your order has not been fulfilled, we will be able to cancel your order before it is shipped. If your order has already been packaged and is on its way to you, please accept the delivery, and give us a call. A member of our Customer Care team would be more than happy to assist you in processing a return for your items and issue you a Return Authorization Number within 30 days of shipment receipt. Please note that you will be responsible for all fees associated with your return shipment.

We want to ensure that you are completely satisfied with your purchase. If you are unsure about sizes or have any other questions regarding our products, please do not hesitate to contact us before placing your order.

To make a return request, please refer to our Return policy and contact Customer Care.

*We accept 30 Day returns or exchanges since the package delivered.

*Items must be unused, undamaged and with original tags and packaging.

*Return shipping fee is paid by buyer.

Learn more about Our Return Policy